How To Fix Playback Screen In Youtube
Background play isn't working
Background play only works in the YouTube mobile apps and requires a YouTube Premium membership. Review the steps below for assist resolving your issue.
Mutual troubleshooting steps
Check that your membership hasn't expired
Make certain your YouTube Premium membership has non expired. In the YouTube app, tap your profile motion-picture showPaid memberships and roll downwardly to Manage.
If you recently lost access to YouTube Premium and so re-subscribed, note that it will take a few hours for saved videos to become bachelor again one time you've re-subscribed. If you need to watch a video correct away, tap More thanand select Retry download.
Endeavor signing into YouTube Premium again
Make sure that you're signed in to the business relationship associated with your YouTube Premium membership.
- Try signing out and signing back in to the account associated with YouTube Premium.
- Check that you lot see the YouTube Premium logo (instead of the YouTube logo) in YouTube.
Bank check YouTube Premium availability in your location
Check your background playback settings
Update your YouTube app
Brand sure that you're using the latest version of the YouTube app. Visit your device's app store and check if you have any awaiting updates for the YouTube app.
If y'all have a new phone, or you've recently restored your phone, it may include an old version of the YouTube app (e.g., versions below 12.0 are considered outdated).
Bank check your phone's mobile data settings
Cheque the settings on your mobile device to ensure you lot accept enabled background data for YouTube.
Additional steps to try
Verify that no other apps are playing sound
Check whatsoever other apps you take open to ensure that none of them are playing audio. Background play will not work while other apps are playing audio.
Restart the YouTube app or reboot your device
If the YouTube app or your mobile device has been running for some time, there may not exist enough resources for background play to work smoothly. Endeavour closing the YouTube app or rebooting your phone.
Check the strength of your internet connexion
Video downloads require a strong internet connection. Make sure that your device is connected to a 3Mbps or faster Wi-Fi network, or a mobile network with a data plan that supports 3G, 4G, or LTE speeds. If yous're not sure what your electric current cyberspace speed is, you tin test your speed online.
Check your telephone'south notification settings
Check that you oasis't blocked all notifications for the YouTube app. You tin can confirm this within your device settings. If you lot've blocked notifications, the YouTube app might not be able to run smoothly and/or access the internet in the groundwork.
If this happens, you'll need to re-enable YouTube notifications at the Bone level and, if you withal don't desire to receive notifications, you can disable them from the YouTube app settings.
Contact support & submit product feedback
If you're however having problem, contact back up. When contacting support, please mention the following:
- Please specify whether the sound stops right when you leave the app, or whether it plays for some time but then stops unexpectedly.
- Please specify whatever mistake letters y'all see when yous return to the app.
- Please submit in-app feedback.
Send product feedback to YouTube:
Dorsum to Troubleshoot YouTube Premium member benefits .
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Source: https://support.google.com/youtube/answer/7437614?hl=en&co=GENIE.Platform%3DAndroid
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